Frequently asked questions

• What’s inside these dates?

  
  Only three ingredients: Medjool dates, baked & lightly salted almonds, and a pinch of salt.
  No added sugar. No preservatives. No hidden extras.
  
  

• What is your return policy?

  
  Because this is a food product, we can’t accept returns.
  But if anything arrives damaged or not as expected, email us within 7 days and we’ll sort it — replacement or refund.
  Your satisfaction matters, and we handle every case personally.
  
  

• Are these naturally sweet?

  
  Yes. Medjool dates are naturally sweet — we don’t add any sugar, syrups, or sweeteners.
  
  

• Do I need to refrigerate them?

  
  No. Keep the pouch sealed and stored in a cool, dry place.
  Refrigeration is optional, not required.
  
  

• How long do they stay fresh?

  They stay fresh for several weeks after opening if kept sealed.
  Check the “Best Before” date on the pouch for guidance.

• Are your products vegan?

  
  Yes. These stuffed dates are fully vegan — no dairy, no additives.
  
  

• Are the dates pitted?

  
  
  Yes.
  The seed is removed before the almond is added.
  
  
  
  

• Where do the dates come from?

  
  We source premium Medjool dates from trusted farms known for quality and consistency.
  Please see last section of Produc Description for Country of Origin.
  
  

• Do I need to wash these dates?

  
  No. Our Medjool dates are cleaned and handled to food-grade standards before they’re packed.
  You can eat them straight from the pouch — no washing needed.
  
  

• Do the almonds stay crunchy?

  
  Yes.
  The almonds are baked and lightly salted to keep their texture. Crunchy and an easy bite.